Warranty Information

LIMITED 5 OR 7 YEAR TRANSFERABLE WARRANTY

ASCEND ACOUSTICS, INC., herein referred to as "Ascend," warrants its products to be free from defects in materials and workmanship (subject to the terms set forth below) for a period of five (5) years or seven (7) years (depending on the product) from the original date of purchase.

Warranty coverage is extended to all original or secondary end users of our products.  Any owner other than the original purchaser must notify Ascend of a transfer of ownership within thirty (30) days in writing or by email.  A copy of the original purchase invoice will be necessary to complete the transfer of warranty.

Ascend's obligation under this warranty is limited to repairing and/or replacing any component which it finds defective in material or workmanship under normal, non-commercial conditions of use.  Any replacement product will be warranted for the remainder of the original warranty period.  Removal or alteration of the factory-applied serial number will void this warranty.

Ascend shall not be liable for any monetary damages whatsoever (including, but not limited to, special, incidental, consequential, or indirect damages for personal injury, loss of business profits, business interruption, or any other pecuniary loss) arising out of the use of, or inability to use, this product, even if Ascend has been advised of the possibility of such damage.  Ascend and its suppliers' entire liability under any provision of their warranty shall be limited to the amount actually paid for the product.

This warranty does not cover damage due to acts of God, fire, accident, abuse, misuse, cosmetic damage, or modification of, or to any part of the product.  This warranty does not cover damage due to attempted repair by anyone other than Ascend authorized technicians, or damage due to improper installation or operation. Any unauthorized repairs will void this warranty.

All products returned to Ascend for warranty repair must be packaged in original or equivalent packaging and accompanied by a return authorization number issued by an Ascend representative.  Return authorizations may be obtained by contacting Ascend.  All transportation charges for products shipped to Ascend are the responsibility of the customer and must be paid in advance.  Any damage to product incurred during transportation to Ascend is the sole responsibility of the customer.

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESSED AND IMPLIED WARRANTIES, AND OF ALL OTHER OBLIGATIONS OR LIABILITIES ON OUR PART, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ASCEND ACOUSTICS, INC. NEITHER ASSUMES, NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT, ANY OTHER LIABILITY IN CONNECTION WITH THE SALE , REPAIR OR RETURN OF ANY PRODUCT