Ascend values its customers and respects their privacy. We collect customer information in an effort to improve your browsing experience and to communicate with you about our products and services. Ascend recognizes that it must maintain and use customer information responsibly.
Information we request:
We collect information in several different areas of our site. When joining our mailing list or requesting support we collect information such as your name, email address, mailing address, and phone number. When a customer wishes to make an online purchase, we request additional information necessary to complete the transaction, this includes a credit card number and expiration date, billing and shipping addresses, and contact information. We also maintain a record of your purchases in our offices.
How we use your information:
When you make a purchase from Ascend Acoustics online, we use your submitted information to process your order. We will send you emails to confirm your order and we may need to contact you via phone, postal mail or email if we have other questions regarding your order. From time to time, we may also send you emails regarding press releases, product updates, and consumer reviews. In addition, we may use information about your product interests and purchases to help us improve our existing products, site design, your shopping experience, as well as additional product offerings.
As a strict policy, Ascend Acoustics does not sell, trade, rent or otherwise share any of your submitted information with any other company or third party, unless specifically requested by you. At certain times we may provide information regarding third party products or services for your own personal usage and at your own risk. Ascend will not be held liable for any correspondence or transactions between you and the third party in question.
Ascend Acoustics may contain links to other sites that are not under our control. These Web sites have their own policies regarding privacy, which you should review before visiting them. We have no responsibility for linked Web sites and provide these links solely for the convenience and information of our visitors.