Our site uses the Secure Sockets Layer (SSL) protocol and 128-bit strong encryption to maintain a very high level of security. We guarantee that your credit card information will be safe when you place an order at Ascend Acoustics. This means that you'll never have to pay any money related to unauthorized charges to your credit card account if those charges result from a transaction at Ascend Acoustics. Bottom line, you're always protected when you shop our site.
How do I know my credit card information is secure?
Here's how the guarantee works: If you're ever a victim of credit card fraud, the Fair Credit Act specifies that your credit card company can hold you liable for no more than $50 in fraudulent charges to your account. With Ascend Acoustics, you'll be reimbursed for any amount up to $50 billed to you by your credit card company for unauthorized charges to your account if those charges result from an order you've placed on our secure server. For this protection, you must promptly notify your credit card company of any fraudulent charges and follow the procedures for doing so as outlined in your credit card agreement.
You can make sure you are accessing our secure server before you submit personal financial information. Look at the lower right-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https." Some browser versions and some firewalls don't permit communication through secure services like the ones we use to process orders at Ascend Acoustics. If you are unable to access the secure server, please feel free to place your order with us by phone at (949) 366-1455. Our Customer Service department will be happy to assist you.